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Telephone Techniques Training Programme
1 Day
We rarely get a second chance at a first
impression - for most of us that first contact is
via the telephone.
So just imagine, for one moment, the impact
each one of us has with potential and existing
customers outside and inside the company.
This programme shows how everyone who uses the phone can be an ambassador
and handle even the most demanding customer or colleague in a way that they
become a reference sale for your company.
Equally, effective call handling can boost sales and tailored leads. Let TeamSkills
show you how to increase not only your company image but also maximise any sales
opportunities.
TeamSkills external training courses are held within Sussex, Surrey, Hampshire and
the Greater London Area. We can run an in-company Telephone Techniques programme
tailored to you specific needs wherever you are in the UK.
For a timetable and further programme details contact us now:
Conrad or Suzanne Potts on 44 (0)1903 778977.
